Terms of Service
Terms of Service
Last updated: August 22, 2026
This website is operated by Seriva. By visiting our site or purchasing from us, you agree to these Terms of Service and our store policies.
Products and presentation
Seriva sells refined intimate apparel and related gift-ready packaging. We work to display product colors, materials, and details accurately, but screen settings and photography may affect how colors appear.
Orders
We may refuse, cancel, or limit orders where information is inaccurate, payment cannot be verified, inventory is unavailable, or we suspect fraud or misuse. If an order is cancelled after payment, we will issue the applicable refund.
Pricing and availability
Prices are listed in USD unless stated otherwise. Prices, promotions, shipping options, and product availability may change without notice.
Shipping, returns, and refunds
Shipping, return eligibility, refunds, exchanges, and delivery estimates are governed by our Shipping Policy and Return & Refund Policy.
Gift packaging
Seriva is developing a premium gift presentation program. Unless a product page or checkout option expressly states that a rigid gift box is included, packaging details may vary by release and availability. All orders are prepared with discreet outer packaging.
Personal use
Products are sold for personal use. You agree not to misuse the site, interfere with its security, or use our content, images, or brand materials without permission.
Contact
Questions about these terms can be sent to clientservices.seriva@gmail.com.